Hearing Aid Repair Service

Can a hearing aid be repaired?

Many hearing aid providers provide free aftercare to support you with your hearing aids. However, if you have lost contact with your hearing care provider or are unable to travel to their clinic, consider contacting Sound Hearing for a home visit hearing test, hearing aid service and programming.

Our audiologists are trained and experienced in resolving common hearing aid problems. We carry the software and equipment to program hearing aids from all the leading manufacturers, including Oticon, Phonak, Starkey, Signia, ReSound, Unitron, Rexton and Widex.

If we cannot fix your hearing aid in-person during the appointment, we can arrange a hearing aid repair.

If we determine that your hearing aids require repair, Sound Hearing can often provide replacement devices while we send your hearing aids away for repair. Most hearing aids that are less than 10 years old can be repaired.

Hearing aids with built-in rechargeable batteries have been popular for at least five years. If you find that the battery life has reduced and is no longer lasting a full day, we can arrange for the batteries to be replaced.

All manufacturer hearing aid repairs cost £150 and come with a 3 or 6-month warranty, depending on the manufacturer. Allow up to 10 working days for a repair when we send your hearing aids away.

Hearing Aid Maintenance

The most common cause of poor hearing aid performance or failure is blockage caused by earwax. The hearing aid can usually be restored by cleaning and changing the filter, dome, receiver or tubing. Hearing aid maintenance is often forgotten, or people run out of spare parts.

Our audiologists carry most spare parts for hearing aids and can often repair them during our visit.

If you keep turning the volume control up to try to hear clearly and have concerns that your hearing loss has worsened, allow our professionals to determine whether your hearing aids need cleaning and servicing. Once they function correctly, we can assess your hearing and program them to meet your needs.