Hearing Aid Repair Service

Whether your hearing aids need cleaning, adjustment, maintenance or manufacturer repair, our experienced audiologists can help.

We support hearing aids from leading manufacturers including Phonak, Oticon, Signia, ReSound, Widex, Starkey, Unitron and Rexton.

We provide hearing care services throughout Greater London and surrounding areas within the M25, including Kent, Bromley, Beckenham, Bexley, Orpington, Essex, Romford, Epping, Billericay and Chelmsford.

Many hearing aid issues can be resolved through routine servicing, remote hearing care support or programming adjustments, while home visits and manufacturer repairs can be arranged when required.

Our online shop also stocks spare parts and accessories for many NHS and privately supplied hearing aids.

Can a hearing aid be repaired?

Many hearing aid providers provide free aftercare to support you with your hearing aids. However, if you have lost contact with your hearing care provider or are unable to travel to their clinic, consider contacting Sound Hearing for a home visit hearing test, hearing aid service and programming.

Our audiologists are trained and experienced in resolving common hearing aid problems. We carry the software and equipment to program hearing aids from all the leading manufacturers, including Oticon, Phonak, Starkey, Signia, ReSound, Unitron, Rexton and Widex.

If we determine that your hearing aids require manufacturer repair, we’ll guide you through the process. In many cases:

  • Most hearing aids less than 10 years old can be repaired.
  • Temporary replacement hearing aids may be available while yours are away for repair.
  • Reduced battery life doesn’t always mean a new hearing aid is needed — rechargeable batteries can often be replaced.

All manufacturer hearing aid repairs cost £150 and come with a 3 or 6-month warranty, depending on the manufacturer. Allow up to 10 working days for a repair when we send your hearing aids away.

Hearing Aid Maintenance

The most common cause of poor hearing aid performance or failure is blockage caused by earwax. The hearing aid can usually be restored by cleaning and changing the filter, dome, receiver or tubing. Hearing aid maintenance is often forgotten, or people run out of spare parts.

Our audiologists carry most spare parts for hearing aids and can often repair them during our visit.

If you keep turning the volume control up to try to hear clearly and have concerns that your hearing loss has worsened, allow our professionals to determine whether your hearing aids need cleaning and servicing. Once they function correctly, we can assess your hearing and program them to meet your needs.